In the absence of running water, use alcohol-based hand sanitizers to protect your health. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. In addition to amazing evening entertainment, an array of activities allows you to pursue new interests or relax and rejuvenate. A password will be selected by the parent/guardian of the child. endangered species and anything made from the parts or endangered species (these can be found in some souvenirs) You may need a permit or written authorization to bring other goods into Canada, including. Customs officials will not be available at the ship during check-in to register valuables. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. While we try to fulfill all requests, it may not always be feasible. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Streamlined protocols meet public health goals while giving greater access for guests who are excited to cruise . An exception to this rule are law enforcement agents acting in an official capacity and certified armed security guards acting in an official capacity (with full permission of the ship's Master). In particular, I was wondering whether hair straightening irons are allowed. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. We regret any inconvenience this may cause. Realistic (R) Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. For your convenience, foreign currency exchange services are available at Guest Services. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Please note that this is a U.S. government regulation over which Holland America Line has no control. Please practice wearing your life jacket. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. All professional services are available from 8:00am until 10:00pm. We cannot process refunds on these cards. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. For starters, and most importantly, you should not bring on a cruise: firearms or ammunition, illegal drugs, knives of any kind, explosives, pepper spray, and self-defense devices. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! The password will need to be disclosed to the youth staff upon pick up of the child. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Health Protocols & FAQs | Holland America Line Cruises Cruise Safe, Travel Well Simplified Cruising Preparing for your cruise is now easier than ever. It is also your access card to your stateroom. Want to read your email, catch up on the latest news and check your finances? This could result in legal proceedings. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. The best time to book your next cruise is while cruising with Holland America Line. It is also a good idea to bring your prescription for eye glasses or contacts. Generally, the ship is subject to certain government procedural requirements upon arrival. Login to your account before you ever step onboard to get prepared for your journey. The understated professionalism of the crew and staff stands out: If minimalism and competence help you relax at a time when travel comes with considerable anxiety, you'll rest easy on a cruise with Holland America. Please fill out the form and return it to the Guest Services as soon as possible. About Holland America Line Multigenerational families and experienced travelers love these sophisticated, if staid, ships. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. We are equally passionate about protecting and preserving the pristine destinations that we visit. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Where can I find updates about voyages that have been modified or cancelled? A passport is still the preferred document. dvise you of arrangements to minimize disruptions in your vacation plans. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. If we do not have your information by this deadline, you will be unable to sail. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Choose from a wedding on board one of our ships or at a land destination. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. You do not need to include any suffixes on your airline ticket. Please note that this is a U.S. government regulation over which Holland America Line has no control. Limitations apply. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. In order to make returning home as smooth and easy as possible, please take note of the following tips. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Also, stop your newspaper delivery or have a friend or neighbor take them in for you. If downloading or using off ship, your regular carrier rates may apply. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Also, be sure to enjoy the Compass book located in your stateroom. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. The luggage tags are clearly marked with your ship name. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Please attach a tag to each piece of luggage you will be checking on the cruise. Theres never a dull moment on your Holland America Line cruises. For more details please go to the U.S. Department of States Visa Waiver Program page. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. We will acceptU.S. travelers checks. " Land Trip " refers to a pre- or post-Cruise or Cruisetour package or transfer You have purchased (excluding any Air Package), or to a shore excursion You purchase during Your Cruise or Cruisetour, on which You are traveling on one or more motorcoaches, watercraft., dayboats and/or railcars owned or operated by us. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. An additional charge may be applied. of people and the oceans we sail upon. Disembarkation is usually completed within two to four hours after the ships arrival. A 3% service fee will be added to your onboard account for all cash advances.