Service was a very high standard, nothing was too much trouble for anyone. Passe de Dia com tudo includo em Iberostar Grand Mencey 32-34, rue Montorgueil - 75001 Paris. Iberostar Heritage Grand Mencey offers its guests a full-service spa, an outdoor pool, and a health club. a group of people walking in front of a building. Apart from its numerous motorways and rail links, it . Quality Manager, Housekeeping is provided daily. Santa Cruz de Tenerife - Tenerife - Spain Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), This property accepts credit cards, debit cards, and cash, This property uses eco-friendly cleaning products, Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Please come back again soon. Enjoy a buffet breakfast with coffee, fresh orange juice and more than you could ever imagine: Iberian ham, cold cuts, pastries, and sweet and savoury dishes. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Iberostar Heritage Grand Mencey has 9 447 m2 rooms with a capacity for up to 400 people with adaptable areas. Review collected in partnership with this hotel. Individually-wrapped food options are available for lunch and dinner. Dear guest, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. Iberostar Heritage Grand Mencey - Booking.com Our room was clean and spacious but the shower area was a bit tight for 2 adults at the same time. To date, 70% of the fish and seafood we serve at Iberostar is responsibly sourced. Our own fault we decided to put up with this.Also the cheap hairdryer kept cutting out. In addition, there is the Grand category, the highest level of luxury and excellence. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Buffet breakfast, but you can also order an egg based dish. The bed is very comfortable. The tenth awards chapter of this travel and accommodation rate search platform highlighting the exceptional work of Iberostar hotels. Each accommodation is individually furnished and decorated. Hotel is situated perfectly for Strasse Park, many wonderful local restaurants and easy 15 minute walk into Santa Cruz centre. How many stars does the Iberostar Heritage Grand Mencey hotel have? I reported once that our room had not been serviced. A lovely heritage hotel that looks and feels classic. To achieve this goal, our 3R teams separate, weigh and improve waste management in our hotels. What restaurants will you find in this hotel in Santa Cruz de Tenerife? Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. Dear Angela, Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. I hope we will return to this hotel in the future as it is a first class 5 star hotel. Own or manage this property? The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Kind regards, Quality Manager Iberostar Heritage Grand Mencey, Last Minute Hotels in Santa Cruz de Tenerife, Hotels near Iberostar Heritage Grand Mencey, Romantic Hotels in Santa Cruz de Tenerife, Santa Cruz de Tenerife Hotels with Free Parking, Pet Friendly Hotels in Santa Cruz de Tenerife, Tenerife Adults Only and Adult Friendly Hotels, Hotels near Museo Historico Militar de Canarias, Hilton Tulum Riviera Maya All-Inclusive Resort. The Casino Bar is the best choice for a fun night out. Read our, Dear guest, Thank you for taking the time to share your assessment of your experience at our hotel. We would like to thank you once again for your kind review and we will be delighted to welcome you back to one of our hotels soon. Santa Cruz de Tenerife - Tenerife - Spain, Accessible for people with reduced mobility. There are more places to choose from in the, Popular Santa Cruz de Tenerife Categories, Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife Spain. We were initially allocated an upgraded room which was a large corner room but the L-shaped space looked over a really busy road on all sides and the traffic noise was relentless. Gagnez en srnit Retrouvez toutes vos informations et suivez vos rservations dans cet espace scuris. The waiter offered us a replacement but by that time we were past eating. You can get 10% off the total cost of your booking. The dress code is informal, but swimwear is not permitted. Haga su reserva. " This and all the other rooms in the hotel are free of single-use plastics and are part of a broad circular economy programme. In this area you can book a large number of beauty treatments, massages or make use of facilities such as a whirlpool bath, sauna, bubble beds, Scottish shower or dynamic pool. Nature lovers can head to Las Teresitas beach, Benijo beach or Anaga Country Park, which has been declared a Biosphere Reserve. The common areas are well-kept and offer multiple options to rest. Staff was really friendly all over the place. Foam and very high, Dear guest, Firstly, we would like to thank you for your loyalty to us by returning to our historical 5* Iberostar Selection Heritage Grand Mencey establishment in Santa Cruz and for writing your review. The staff are friendly and helpful- they get it just right. Theres a dynamic pool, whirlpool bath, Scotch hose, sauna, dry heat, footbath and bubble beds. Fabulous staff who are a credit to the hotel. Next morning the Hostess apologiseda very unexpected but nice touch. Are you travelling in a group or do you need space for a large family? However, we are saddened by your impressions concerning service and gastronomy because we strive to conquer our guests with the personalised treatment that identifies us and meet their culinary preferences with our exquisite varied breakfast selection made by our Executive Chefs. Pool was amazing and the pool staff delightful. This may not be a comprehensive list. Half board includes a served dinner with appetizer, main plate and dessert. But mainly the best FITNESS CENTRE with rooftop padel court but on OPEN AIR!!! Available: Choose the perfect menu with guidance from our chef and then select the extra services youve always wanted to have at your dream wedding. Tlphone : 09 74 48 60 04. The room is well equipped and is in perfect condition. Quality Manager, If you prefer outdoor sports, you have access to 2 paddle tennis courts so that you can enjoy both the Tenerife sun and your favourite activity at the same time. And to round it off, have a coffee in the Iballa, a true landmark in the city, which has hosted all the famous faces whose pictures line the walls. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP. Of course, we will also gladly investigate the areas of concern you raise in your review as it is through constant dialogue with our guests we can always be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction whilst staying at our hotel in the future. Iberostar Heritage Grand Mencey - Booking.com Pleasantly walkable to/from most sightseeing spots Cons: Some street facing rooms are very noisy as being so central means you hear a lot of traffic if you like having the windows open Wifi doesn't reach most rooms, gotta either leave the room door open and stand by it or go to the lobby/communal areas Staff can sometimes be a bit "pushy" for reviews during your stay, Dear guest, Thank you for sharing your experience with us. Pool area very nice. Je hebt de beschikking over onder meer een satelliet-tv . Lovely heritage hotel set in pleasant grounds on the edge of the city centre, within easy walking distance of local facilities. Iberostar Selection Lanzarote Park, Lanzarote, Iberostar Heritage Grand Mencey, Tenerife, Iberostar Selection Andaluca Playa, Cdiz, Iberostar Selection Marbella Coral Beach, Malaga, Seleco Iberostar Playa de Muro Village, Maiorca. Charges for extra guests may apply and vary according to property policy. Relax on our terrace, enjoy our cocktails and let us take you around the world through food. Front desk staff will greet guests on arrival. Overview Located in a peaceful residential area of Tenerife's capital city of Santa Cruz, the five star rated Iberostar Heritage Grand Mencey has a beautiful colonial design around a gardened courtyard and is in a fabulous location not far from the centre of the old city. , Wireless internet access, Available in some public areas: Quality Manager, Breakfast is of very high quality. Really enjoyed our stay from first minutes. Overall we had a fantastic holiday in Santa Cruz and would highly recommend staying at this hotel. Los Laureles - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. The Garden-View Suite boasts91 m2 where you can relax after a day in the city. Obtn hasta un 10% de descuento sobre el total de tu reserva. cannot be applied to the complementary product. Prices are the average nightly price provided by our partners and may not include all taxes and fees. double bed room exit to the garden at Iberostar Heritage Grand Mencey, Room Garden-View Superior Iberostar Heritage Grand Mencey. The Iberostar Heritage Grand Mencey looks like a grand mansion house, and has a long list of former celebrity guests. For me it was big surprise because the price is not so high like in other 5* hotel on this level. In this luxury hotel in Tenerife you will have at your disposal more than 4,500 m2 of SPA for you to enjoy a unique moment full of bliss. However, we apologise for any inconvenience caused, and you can rest assured that we will relay your helpful observations to the departments concerned for their attention and take advantage of the improvement opportunities you have provided. What type of accommodation is available at this hotel in Santa Cruz de Tenerife? This hotel is located at 38 Doctor Jos Naveiras street in Santa Cruz de Tenerife, Tenerife. It is also 8.5 km from Las Teresitas beach and 40 km from El Teide National Park. The Iberostar Heritage Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. Luz Marina particularly good. And theres so much more to choose from: rice stew, pork sirloin glazed with caramelised onions, gin-tonic foam with citrus fruits ice cream Its a delicious feast! With this goal in mind, we are working hand-in-hand with the Marine Stewardship Council (MSC) and the Aquaculture Stewardship Council (ASC) to guarantee the traceability and sustainability of our products. The staff was very helpful and the facilities were cl On this all the staff we dealt with were helpful, pleasant, efficient and personable. We also welcome your constructive critique and will relay it internally with the relevant departments. TripAdvisor Certificate of Excellence 2018. Highly recommended hotel. Shame the free drink on arrival / assistance with bags to rooms / vouchers cancelled. Choose tradition and new concepts that are prepared with fresh, natural and local ingredients. Adresse : 32-34, rue Montorgueil - 75001 Paris, Adresse : 61, Rue Caumartin - 75009 Paris Etage -1 du Printemps de la Beaut, Adresse : 7-9, rue du Conservatoire - 75009 Paris, Adresse : 1, rue de Boulainvilliers - 75016 Paris. Hotels with a spa and wellness treatments | Iberostar Iberostar Heritage Grand Mencey offers its guests a full-service spa, an indoor pool, and an outdoor pool. The dress code is long trousers and a sleeved shirt for gentlemen and formal wear for ladies. This place takes pride in its Canarian heritage. A large Disneyland theme park in Marne-la-Valle also is a significant tourist draw. We trust you made some marvellous memories and we look forward to seeing you again, very soon. **Total cost of the booking will be charged at check-in. With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions. Best Regards, Quality Manager Iberostar Heritage Grand Mencey, Fabulous hotel in a great location. Wonderful stay in junior suite room 428 during last days of Carnaval. Unfortunately the rooms were not up to spec considering they cost over 200 Euros per night room only. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get a discount of up to 5% off the total cost of your booking. Iberostar Heritage Grand Mencey - Booking.com (Remember that exchange rates change daily and your bank may charge commission). Available to you are a number of activities: pilates, yoga, functional circuit training, bodytonic, aquagym and stretching. Own or manage this property? Kind regards, Quality Manager, Iberostar Heritage Grand Mencey, A bit of luxury in central Cruz de Tenerife! "Wave of Change" is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. The spa is equipped with a sauna, a spa tub, and a steam room. Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Very nice hotel with beautiful rooms and beautiful garden! Rooms cleaned daily which is good. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied). In addition, you can also enjoy an la carte dinner menu with typical local dishes. In addition, our attentive reception team are available for our guests to resolve any discrepancy. We will be sure to pass on your kind comments to our catering team, especially Manuel and our exceptional reception team. Check out all of the vacation packages and one-of-a-kind experiences you can enjoy in Tenerife without even leaving your hotel. Send your searches and come back to them whenever you like. SPA Sensations has 6 treatment rooms including rooms for couples. Read our, Dear guest, Thank you very much for your comment and for sharing it with us. Hotel Mencey is in the town of Santa Cruz. The Mencey is the only 5 star hotel in Santa Cruz and has a nice location in the city center. First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. The Iberostar Heritage Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. The provision of housing is linked to their trade, business, or profession. Nice large hotel. There are 9 meeting rooms available. For more details, please contact the property using the information on the booking confirmation. There is a la carte dinner in HB which is a really luxury experience. This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 12 people or up to 6 devices). Are you a resident of the Canary Islands? Iberostar Heritage Grand Mencey - Santa Cruz De Tenerife, Tenerife - On We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you. Plasma televisions are featured in guestrooms. Enjoy an all-inclusive vacation with your family in Tenerife, on the Costa del Sol, Mexico, the Dominican Republic, Jamaica or Brazil. We thank you once again for your review and for providing us with your observations. It is minimalist to say the least . Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. This hotel is 1.9 mi (8-min drive) from Playa de Valleseco and 1.9 mi (4-min drive) from Caleta de Negros. Posted by a verified traveler on Jun 29, 2016. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. We requested a change to a quieter room with a balcony and were told balconies were not guaranteed despite being clearly advertised as such. Are you a resident of Cape Verde? Did you know that the ancient inhabitants of the Canary Islands called their king The Mencey? Airport shuttle services are not available at Iberostar Heritage Grand Mencey. There are 3 restaurants on site, along with a snack bar/deli. They are always attentive without being over familiar. Best Regards, "Excellent with a few nigles after 4 visits", Excellent hotel and staff Spa Sensations Iberostar Heritage Grand Mencey. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). The staff couldnt have been more helpful and caring including all reception staff and the kind lady who cleaned our room each day. Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes' walk from the city centre. Please come back and see us again soon. There are more places to choose from in the, See all 22 hotels in Santa Cruz de Tenerife, #1 of 22 hotels in Santa Cruz de Tenerife, Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife Spain, Lock in the lowest price from these sites. Certificate of excellence from the online platform TripAdvisor. We also appreciate your very helpful feedback and kindly mention that our staff at our reception are always available to assist with any doubts and provide the necessary assistance needed for our guests. It is a historic hotel in the city that offers a stay full of high-level services and facilities, for example: more than 4,500 m2 of SPA, gourmet restaurant inside, etcetera. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. I can honestly say that best Iberostar staff was here and in Iberostar Cala Millor hotel. Lovely beach 15 minutes by bus/taxi. One morning it was so busy we had to wait to order for some time. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Apart from the general conditions of use, each promotional code has specific conditions. Enjoy a sustainable stay free of single-use plastics. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. Look after the oceans and enjoy a more sustainable vacation with Iberostar and Wave of Change. Email : spanuxe-montorgueil@nuxe.com. Furthermore, as you may understand, we are unable to comment on behalf of third-party agencies and recommend calling our Iberostar contact centre on a future occasion, where they will be delighted to help you choose the perfect room that meets your requirements completely. If you would like to benefit from all the advantages of a City-View Double room, but with a privileged location, choose the Superior Double room. Iberostar Heritage Grand Mencey - Tripadvisor Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. The manager firmly blamed Hotels.Com for this, despite Iberostar being responsible for providing the listing details. View map. Of course, we will relay your compliments to our team, they will be delighted to know that they made your stay as pleasant as possible. Pamper yourself with a day at SPA Sensations, where you can enjoy mani/pedis, massages, and body wraps. We are pleased to hear you enjoyed your holiday and we hope you have taken some wonderful memories home with you. The buffet was also not kept in best shape and the selection was not really appealing. This room combines luxury furnishings with snapshots of the most typical Island scenes. Best Regards, The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Dont leave without trying the Canary Island cheeses or one of our signature dishes, grilled octopus with black rice. Free WiFi This is why it has been chosen by monarchs, famous actors, musicians and artists. Disconnect from your routine and allow yourself to relax at the hotel spa. Discover a journey in every dish. Furthermore, our staff are known for their polite and professional service, however, we regret the impression received and we will, of course, relay your feedback appropriate management for their revision. Pour plus d'informations sur les finalits de traitements et dlais de conservation de vos donnes, dcouvrez notre politique de protection des donnes personnelles. The opening times are Monday to Friday from 07:00 to 21:00 and weekends/holidays from 10:00 to 18:00. The staff was very helpful and the facilities were clean. You can decorate a garden area with candles or lanterns. The best rooms are only available on iberostar.com and through our Contact Centre. Kitchen services between midday and 23:30. Start your experience with tartar, ceviche or tacos with Mexican stew. Opposite a stunning park. We would like to express our appreciation for your kind words and positive rating of our hotel. $134 Price available on 6/4/2023 Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004 View in a map Main amenities Daily housekeeping 3 restaurants and 2 bars/lounges Full-service spa Outdoor pool Breakfast available Health club Sauna Steam room Pool bar Room service If you would like to pay for your booking now, we will charge the price in your currency. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martn. Potatoes coloured with a mojo sauce or cream of watercress soup with millet foam, fresh cheese and gofio jareado (sun-dried roasted maize) are just two of the delicacies you can sample. The 38 Best Restaurants in Paris, France - Eater Iberostar Heritage Grand Mencey Excellence Award 2019. Excellent hotel, very beautiful and relaxing hotel right in the heart of Santa Cruz de Tenerife. Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews. Best Regards. Traveling on business? And its four restaurants follow suit by sourcing ingredients from across the different islands. It will be a great pleasure to welcome you back again soon and until then, we wish you the very best. Iberostar Heritage Grand Mencey. Where is Iberostar Heritage Grand Mencey located? We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. For more details, please contact the property using information in the booking confirmation.
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