Read our, Hotel Jardin tropical, General Manager at Dreams Jardin Tropical, responded to this review. As a burger fan, best Ive had!!!! Can thoroughly recommend this hotel, if youre travelling with children or without. We were discriminated against cos we were all inclusive even though we paid a lot for this holiday. It will be a pleasure to welcome you back soon! Official Rating Free Wifi The Dreams Jardin Tropical's highlights include a shorefront garden setting, la carte dining options and grotto-style pools. Dreams Jardn Tropical - Beachfront location! The staff, service, facilities and location are perfect. We are now looking forward to our next stay which we will be booking very shortly. Suites & Habitaciones. It seems far better than going all inclusive in my opinion. Own or manage this property? We also had the preferred club experience which really added to the holiday. When we visited in winter, Dear potblack147, We thank you, first of all, for your loyalty and for once again choosing Dreams Jardin Tropical as your holiday destination in the south of Tenerife. Being, Dear S2428VGmelissab, Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical on the Tripadvisor website. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The staff are helpful in most regards but we found them unwilling to assist when encountered criminal activity nearby. Not sure why french beans, broccoli and sprouts were available for breakfast, but did not make an appearance at dinner - perhaps it is a nationality thing? Licenced by the Commission for Aviation Regulation T.O. Also, all the information about it had been removed on our official website. 390 rooms. We were on bed and breakfast and enjoyed eating out at lots of nearby restaurants. The Bali beds for relaxing as well as the club lounge for snacks and drinks were a lovely addition. My one and only Downside to this hotel which unfortunately would stop us from returning is the poor air conditioning in the bedrooms. It is a shame you decided to go having dinner elsewhere and lose the dinner you had booked, since the other restaurants are also included on Half Board and Unlimited Experience (our All Inclusive). 4 stars. . Located on the seafront, enjoy sports and water sports, as well as romantic dinners by the sea or delicious international dishes in any of our restaurants and bars. To use our mobile site, please enable JavaScript. From the very moment you arrive at this hotel for check in you feel that you made the right choice.That's not to say that everything is perfect: it isn't and cannot be -- everybody has his or her own representation of perfection in mind. Tip, try to avoid playing taped music where you can here live music at the same time! Maximum occupancy: 3 guests (age 13 and older) STARTING FROM. Also, our reception staff will be proud to read that their assistance was adequate. We also had the preferred club experience which really added to the holiday. The pool was heated which made it very easy to get into. The Bali beds for relaxing as well as the club lounge for snacks and drinks were a lovely addition. We were bed and breakfast. In the Resort, we dispose of 6 different restaurants; The World Caf, our Buffet for breakfast and dinner, Barefoot Grill at the pool for lunch, La Trattoria the Italian for dinner, Babbo American Grill for lunch and dinner, Pintxos the tapas restaurant for dinner and Coco Caf & Thats a wrap open from 10am to 6pm. The hotel itself had a lovely chill vibe and the garden setting was lovely. The room was spotless, good sea views, amazing 7ft bed and lovely bathroom. Taxes and fees that are shown are estimates only. The hotel itself is beautiful and very clean, we stayed in a junior suite and it was perfect for travelling with a small one. Thank you once again for your feedback. TUI Holidays Ireland Limited is licenced by the Commission for Aviation Regulation under Licence T.O. Dear peterhM1113NX,Thank you for choosing the DREAMS Jardin Tropical as your holidays destination!It is a pleasure knowing that your stay was an excellent and relaxing one. We cannot wait to welcome you again to our DREAMS Jardin Tropical. Suites & Habitaciones. Busy desk but very warm welcome at check in with glass of Prosecco and refresh towel. We will forward your great review to all the staff involved and would like to thank you once again for highlighting the attentive service you received and the facilities within our complex. It would be a real pleasure to welcome you back soon for another stay at Dreams Jardin Tropical.Kindest regards, Quality Manager. Pool towels provided. Contact us. Dreams Jardin Tropical Resort & Spa $226.88 member rate with breakfast, $294 for member half board. Dreams Jardin Tropical 1,967 reviews #19 of 73 hotels in Costa Adeje Calle Gran Bretaa, S/N, 38660, Adeje, Tenerife Spain Visit hotel website 011 34 911 22 98 55 E-mail hotel Write a review View all photos (2,907) Traveler (2785) Pool & Beach (456) Videos (1) View prices for your travel dates Check In / / Check Out / / Guests Relish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Nice lobby bar y Georgeus sunset bar and steak house Babbo grill. Can thoroughly recommend this hotel, if youre travelling with children or without. WOW . Members who are extremely knowledgeable about this destination and answer travellers questions frequently. As Hyatt globalist would have resort fees waived, and club lounge access, Club access offers daily breakfast, evening cocktails and all-day complimentary refreshments. Bathroom with a rain shower, water closet and double vanities. ; if you saw something going on on the outside area, we are always willing to help you with all the proper information. But some of the dishes were actually cold or luke warm which was a shame. Please note, not all reservations qualify, so please read all conditions to see if you are eligible. They offer us upgrade to sea view with charge but we decline because we went out to explore the island. In order to give a proper clear explanation about the Beach Club: that is owned by the municipality, which can decide wether taking it back or not whenever they please, since everything that touches the sea is public dominion in Spain. We were offered upgrade for 80 per day and a daytime upgrade for a further 80 per day ( 40 each). We had to ask for more hangers, as there were only 6 in the wardrobe. The pool is very deep so the kids would go to the shallow end, but the kids pool was by the deep end so they were at both ends. We have just returned from a weeks trip with our young daughter and had a fantastic holiday. C/Gran Bretana s/nCosta AdejeTenerifeSpain38660, Normal Check-in: 15:00Normal Check-out: 12:00, Sleeps2, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Private bathroom,Separate Shower,Balcony/Lanai/Terrace,In Room Movies,Television, Sleeps1, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Private bathroom,Separate Shower,Balcony/Lanai/Terrace,In Room Movies,Television, Sleeps3, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Private bathroom,Separate Shower,In Room Movies,Television, Sleeps1, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Private bathroom,Separate Shower,In Room Movies,Television, Sleeps1, Bed Type:Double(s) or single(s) Private bathroom,Separate Shower,Television,Satellite television,In Room Movies,Minibar,Air conditioning, Sleeps3, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Private bathroom,Separate Shower,Balcony/Lanai/Terrace,In Room Movies,Television, Sleeps4, Bed Type:Double(s) or single(s) Satellite television,Minibar,Air conditioning,Separate Bath,Private bathroom,Separate Shower,Balcony/Lanai/Terrace,In Room Movies,Television. You would have to ask multiple times to order a drink, often these drinks would be forgotten or would arrive after your food. Dear catsailor2014,We would like to thank you for taking your time in expressing your detailed feedback about your recent stay in the DREAMS Jardn Tropical.We are absolutely delighted to learn that we were able to meet your expectations.We always take note of all the constructive comments and suggestions of our clients with the intention of improving our quality. Dear Inspitaion404319, Thank you for your preference in selecting DREAMS Jardin Tropical for your holiday at Tenerife, as well as for the time you have taken to share your experience with us. We had a double standard room was nice, overlooking the car park but relaxing, comfortable. Or you can head to the Coco Caf Coffeeshop, along the promenade for refreshments. Call us on 01 693 7700 or visit one of our expert Travel Advisors find your nearest TUI Store, Shop Finder Ask a question? Taxes and fees that are shown are estimates only. But a couple of tweeks could have made it even better. This is the version of our website addressed to speakers of English in India. If you are a small or medium-sized business and would like to earn your company points when your employees travel. The unique location and style of this hotel make you forget this is 'just' Playa de las Americas. You'll also have priority reservations in all hotel services, personal attention from the completion of your reservation to your departure from the resort, access to the Club Lounge, with its own front desk for check-in and an open bar during the day. We were on the 6th floor, and although had booked a standard room we had a slight sea view which was great. Once again, thank you for your feedback. Can thoroughly recommend this hotel, if youre travelling with children or without. Extra rollaway beds available upon request. The south of Tenerife is home to Dreams Jardn Tropical Resort & Spa, a luxury hotel designed for couples and families with children which delivers guests the perfect combination of a divine setting in Costa Adeje and luxury services, all accompanied by an ambience influenced by ethnic and local design. Allowing you a room to relax in whilst they sleep and access to the balcony through both rooms. Tommy & Sarah Xx, Dear Travelerrr007, Thank you for your kind feedback after your recent stay at DREAMS Jardin Tropical. So much so, that we are going back in May. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This hotel's made up of Moorish whitewashed buildings, which are set in colourful gardens facing the Atlantic Ocean. We regret to read that you did not entierly enjoy your stay because of the air conditioning in the room. To find out more, please read our Ratings are: 4.6 google, 4 Tripadvisor. One night we visited the steakhouse grill; bearing in mind we were all inclusive. Our room was a double bed sea view. Taxi from Airport was 25 euros, I would definitely go back! The Italian restaurant and swimming pool you state in the review, that was the Beach Club Las Rocas with the fish restaurant Las Rocas, are closed for reasons that do not belong to the Hotel. Clean, spacious rooms. The shower had good pressure and hot water. Breakfast buffet is good but dinner buffet is not as good as in previous years and became samey so we skipped dinner three times which is quite a costly choice. Read our, Dear shadylady2019, Thank you for choosing DREAMS Jardin Tropical for your holiday at Tenerife and for writing such a thorough review about your stay with us. It is always a pleasure for us to read the opinions of repeat customers on Tripadvisor as they help us to continue in the good line of work. What happens outside the Hotel area could be our responsibility, when one of our guests experiences an unpleasant situation like being robbed, mugged etc. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in the United States. Overall though, it was a lovely hotel and would return.We have just returned from a weeks trip with our young daughter and had a fantastic holiday. We both absolutely loved it! Book your hotel with British Airways and enjoy all these great benefits: For prices beyond this date, follow the link below. Regards, Quality Manager, Probably the best hotel of Tenerife! Dear Stay14948305451,We would like to thank you for taking your time in expressing your feedback about your recent stay in the DREAMS Jardn Tropical.It is a pleasure knowing that your stay was a pleasant one.Taking advantage of your opinion, we would like to clarify some of the statements present in the review. Please enter your feedback in the area below (no more than 750 characters) and then click Submit. Please visit our Help centre for more support if you have a question about your booking or flight. We always want our guests to have the best experience at our Resort: we are glad this has been the case. As Hyatt globalist would have resort fees waived, and club lounge access, Club access offers daily breakfast . Dreams Jardin Tropical Resort & Spa - $226.88 member rate with breakfast, $294 for member half board. The room we stayed in was a great size, and we had 2 beds pushed together as standard in Europe. Being my first solo holiday i felt extremely comfortable and safe. Ive read reviews about location of rooms and views etc..just pay for a better room. We plan to spend one night in the south of (ta && ta.queueForLoad ? We are delighted to know that everything was to your satisfaction throughout your stay. Negatives: Not aware that building work would be going on (outside their control) which was slightly annoying, Bed was two singles joined, comfy but end up with a ravine every morning. Beautiful hotel but I've never had such rude staff, they always act like everything is an inconvenience and we really aren't hard to please, just some manners to the customers that pay your wages would be nice. Claim your listing for free to respond to reviews, update your profile and much more. As Hyatt globalist would have resort fees waived, and club lounge access, Club access offers daily breakfast, evening cocktails and all-day complimentary refreshments. Your dreams. It is of utmost importance to receive our guests feedback while you are here, so that we can act wherever necessary. Amazing hotel to stay in for a much needed holiday. The Bali beds and intimate breakfast area are worth it. Ratings: 4.6 Google, 4.5 Tripadvisor. Our sea view balcony was quite a good size with, Dear Cftjw, Thank you so much for your detailed feedback about your recent stay at Dreams Jardn Tropical. Also they forgot to clean my room for 3 days. (Inside and outsider) Everyone was very kind The only thing that was missing was BVN on television. 272 we have arranged an approved bond, therefore your money is secure with us. The breakfast was excellent, could not fault it, Yasmin always had a smile and the setting we generally picked under the well kept curved render walls by the waterfall very relaxing. Allowing you a room to relax in whilst they sleep and access to the balcony through both rooms. 390 rooms. Can thoroughly recommend this hotel, if youre travelling with children or without. 5 star. Maximum occupancy: 3 (adults + children) with maximum of 2 adults. We normally have that type of bread in the special diet cornen at the buffet. Your comments have been forwarded to the hotel Management, as well as the relevant department in order to consider your feedback and act wherever necessary. The balcony was a great size, and we had a big flower bed area in front of our room which gave us lots of privacy. Our website uses cookies to improve your tui experience. And sadly we were not informed that the Italian restaurant and the swimming pool right on the beach, both of which prominently appear in the video presentation, have been closed and may not reopen anytime soon.The double rooms are small and you would not be comfortable if you add an extra bed. The hotel is excellent and in a great location. Rooms were clean, tidy and comfortable, with an amazing view. . They will be delivered to the rest of departments and staff of the Hotel with no hesitation.We would be very happy to welcome you back soon! Have thoroughly enjoyed both times and weather has been brilliant. Lock in the lowest price from these sites. 2 units 28 m2 Ocean View 3 guests Additional Information Private terrace or balcony Private bathroom with upscale amenities Preferred Club amenities STARTING FROM - Start your day with a buffet breakfast at the World Caf, offering abundant and varied dishes prepared in front of you, as well as lovely fruits and sweet treats. Ratings: 4.6 Google, 4.5 Tripadvisor. Hours: 9:00 a.m. - 5:00 p.m. . Families can make use of the entertainment club, for little guests aged between 4 and 12 years old. Kindest regards, Quality Manager. We are absolutely delighted to learn that we were able to meet your expectations. Hints and tips: Make sure to include the preferred club in your stay. We were so happy with our choice! Preferred Club Doble Vista Mar. It is always a pleasure to receive lovely comments like yours! Check in was easy, with a free welcome drink, and our room was ready when we arrived. In your room you can expect a large screen Smart TV with satellite channels, pillow choices, fresh flowers, a premium minibar, Nespresso coffee machine, kettle for infusions, bathrobes, towels and slippers. This happened multiple times, and it was disappointing to see people who were not all inclusive (we were) receiving a better level of service as they were clearly paying for their drinks.The sun loungers around the pool area are really crammed together, so I would recommend the preferred club upgrade so you can get some personal space.The buffet at breakfast was superb and on the whole good at supper. Can thoroughly recommend this hotel, if you're travelling with children or without. Kind regards, Quality Manager, This hotel was fantastic, the amount of food that is available all day with all inclusive is unbelievable. Complimentary upgrade may be available upon checkin. In Spain, any structure that is part of the beach (or any place that is connected to the sea) is a public dominion, managed by the Spanish Government. Close. Dreams Tulum Resort & Spa - Free . STARTING FROM. Not having the Beach Club does not make us be a 3 star hotel, since it does not depend on a Beach Club being available or not: there are quite a variety of requirements to be a 4 star luxury Hotel, and our Resort ticks them all. There's also a wellness centre to promote your well-being, an ocean gym on the seafront and a choice of dining options. The buffet at breakfast was superb and on the whole good at supper. It is very picturesque. A wide range of opportunities for you to immerse yourself in a world of new sensations. We would be very happy to welcome you back soon! We will forward your great review to all the staff involved and would like to thank you once again for highlighting the attentive service you received within our complex. Rather than contact local police the staff put me in touch with Madrid Police who were obviously not, Dear Davidh1010, It is a shame reading of your disappointment with regards to your recent stay at Dreams Jardn Tropical. www.dfa.ie/travel/travel-advice Sunny Regards from Tenerife, Quality Manager, We havent been to any of the Canary Islands for quite a while, so decided to try Tenerife, for some sunshine. They will be delivered to the rest of departments and staff of the Hotel with no hesitation. Junior suite is worth upgrading, Thank you for coming to DREAMS Jardin Tropical and posting your great experience on Tripadvisor. There also are other 3 a la carte restaurants in the Resort: "La Trattoria", of italian cuisine; "Pintxos", Spanish Tapas and "Babbo American Grill", our Steakhouse and seafood restaurant. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. We have just returned from a weeks trip with our young daughter and had a fantastic holiday. We would not have booked had we known. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately, the lack of information from your side could have been because of the travel agency not informing you, or not having checked about the information written on our website. The double bed was two singles pushed together, not even made up as a double. We were all inclusive at this hotel and sadly after checking out at 12noon it ended and we had to pay. We cannot wait to welcome you and your family again in November. And all of our holidays are designed to help you Discover Your Smile. Get answers to your questions about Tenerife, List of Medical facilities and practitioners in Tenerife. You would have to ask multiple times to order a drink, often these drinks would be forgotten or would arrive after your food. Dreams Jardin Tropical PLATINUM In Costa Adeje, Tenerife, Canary Islands, Spain Plus What's this? Claim your listing for free to respond to reviews, update your profile and much more. There are more places to choose from in the, jardin tropical hotel, jardin tropical adeje, Calle Gran Bretaa, S/N, 38660, Adeje, Tenerife Spain. It is possible that you had the no disturbing sign on your door, but if you would have called us, we would have sent you someone to clean the room inmediately.We hope to welcome you back in the future, which would give us the opportunity to provide you with the services we are known for.Kind regards,Quality Manager. Your way. What is the typical food of the Canaries? Important criteria was somewhere we could literally spend our entire week long break in a great hotel and would not tire of what was available. Core Zone Teens Club (ages 13-17): At this supervised program, teens can meet each other, enjoy indoor and outdoor activities and have fun with no parents around. The best place for having a longdrink when the sun goes down, Dear N4880DTtomr, Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Tripadvisor website. Also, you have mentioned about our food, friendly staff and cleaning standard and it is an honour for us to read words like these. Your kind words are a real motivation for us, and your feedback also helps us improving. Next we were told by another waiter when placing our order that we couldnt and was given the worst menu ever. The buffet - both breakfast and dinner is superb. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We're part of TUI Group - one of the world's leading travel companies. It is always a pleasure for us reading comments like yours. We will deliver all your comments to the rest of departments with no hesitation.We hope to see you back again soon!Sunny regards, Quality Manager. I would definitely go back, but not over public holidays. At the Tropic Pool Bar you can enjoy a refreshing glass of tropical juice or a milkshake. Dear MaryWalks, We thank you, first of all, for your loyalty and for once again choosing Dreams Jardin Tropical as your holiday destination in the south of Tenerife. We regret to read that you did not find the non gluten bread. Thank you for your feedback. MiscellaneousPool viewRestaurantSpaRecreational facilityLobby viewRestaurantLobby viewRestaurantLobby viewMiscellaneousRestaurantMiscellaneousRestaurantMiscellaneousMiscellaneousRestaurantMiscellaneousAccommodation - Dreams Jardin Tropical All Inclusive - TenerifeRestaurantRestaurant, Prices shown are based on {0} departures. Try a treatment from the wellness centre (at a charge), which is surrounded by large, beautiful gardens. The sun loungers around the pool area are really crammed together, so I would recommend the preferred club upgrade so you can get some personal space. The hotel itself is beautiful and very clean, we stayed in a junior suite and it was perfect for travelling with a small one. If you would like to fly from another departure point then, Collect bonus Avios on holiday package, hotel and car bookings, All holidays booked on ba.com are ATOL protected, Combine and save - book your flight + hotel or flight + car hire together for the best deals, Hotels in every destination that BA fly to, Accommodation that meets stringent health and safety criteria, Access to a 24-hour support helpline, based in the UK. Dear manicspider, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared and for selecting our DREAMS Jardin Tropical for your holidays. This all-inclusive resort offers spacious accommodation, some offering access to the hotels Preferred Club. Breakfast buffet was the best we've ever had. The Ritz Carlton - through Fine Hotels and Resorts would cost about $173 plus would get $125 property credit, room upgrade when available, breakfast for 2, 4 pm late checkout, noon checkin when available, wifi. Kids will never get tired of playing in the Explorers Club and Core Zone. If the child is older than 12 years old, the child is considered an adult and then the room you reserved was not adecuate for the number of adults and would have to change to a room with higher category for 3 adults.Our apologies for the fact that the room was not cleaned for 3 days.